I emailed several companies for quotes. Chop IT came back within 24 hours with a quote. Although they were not the cheapest, they were in the lower range and gave the impression they were professional and competent. They then followed up with a phone call, in a pleasant manner. I dropped the laptop off one day, and they had replaced the broken screen by the next day. I picked it up and it has worked fine since. Chop IT were good to deal with. I would go to them again while hoping I will not need to.